隱私政策
更新日期：2026年5月
本隱私政策適用於【3whome.shop】網站及相關服務，說明我們如何收集、使用、儲存、保護您的個人資訊，請在註冊、下單、使用服務前詳閱。
一、資訊收集
我們僅收集完成交易、提供服務所需之必要資訊：
基本資料：姓名、電子郵件、聯絡電話、收件地址
訂單資料：購買商品、訂單金額、發貨資訊、物流編號
支付資料：由第三方支付平台（支付寶、微信支付）處理，本店不儲存密碼、卡號等敏感資訊
網站使用資料：IP、瀏覽器、瀏覽頁面、停留時間（用於優化體驗、分析流量）
二、資訊使用
處理訂單：確認、發貨、物流追蹤、通知配送狀態
客戶服務：回覆諮詢、處理售後、解決爭議
安全防護：驗證身份、防範詐騙、保障交易安全
服務優化：分析用戶行為、改善網站功能
行銷通知：經您同意後發送新品、優惠、開運資訊（可隨時取消）
三、資訊保護
採用加密、安全伺服器、防火牆保護個人資訊
僅授權必要人員存取資訊，嚴守保密義務
絕不未經同意出售、出租、分享您的個人資訊（法律強制要求除外）
四、第三方服務
網站可能連結第三方平台（支付、物流、社群），本政策僅適用本站，第三方隱私政策請自行參閱。
五、資訊保存期限
訂單資料：交易完成後保留3 年（符合跨境稅務與法規）
個人資料：帳戶註銷、交易完成且無爭議後依法刪除或匿名化處理
六、您的權利
您可查詢、更正、刪除個人資料或停止行銷通知，請透過「聯繫我們」提出申請。
七、政策更新
我們可能不定期更新本政策，更新後於網站公告，不另行個別通知。
使用本站服務，即表示您同意本隱私政策之所有條款。
Privacy Policy
Updated: May 2026
This Privacy Policy applies to the website 3whome.shop and related services. It explains how we collect, use, store and protect your personal information. Please read carefully before registering, placing orders or using our services.
1. Information Collection
We collect only necessary information to complete transactions and provide services:
- Personal Information: Name, email, phone number, shipping address
- Order Information: Purchased items, order amount, shipping details, tracking number
- Payment Information: Processed by third-party payment platforms (Alipay, WeChat Pay). We do not store passwords, card numbers or sensitive data.
- Website Usage: IP address, browser type, pages visited, duration (for optimization and analytics)
2. Information Usage
- Process orders: Confirmation, shipping, tracking, delivery notifications
- Customer service: Respond to inquiries, resolve issues, handle disputes
- Security: Identity verification, fraud prevention, transaction safety
- Service optimization: Analyze user behavior, improve website functions
- Marketing communications: Send new arrivals, promotions and Feng Shui tips with your consent (unsubscribe anytime)
3. Information Protection
- Encryption, secure servers and firewalls protect personal data
- Only authorized staff have access, under strict confidentiality obligations
- We never sell, rent or share your personal information without consent (except legal requirements)
4. Third-Party Services
The website may link to third-party platforms (payment, shipping, social media). This policy applies only to our site. Please review third-party privacy policies separately.
5. Data Retention
- Order data: Retained for 3 years after completion (per cross-border tax and legal requirements)
- Personal data: Deleted or anonymized after account closure, order completion and no disputes
6. Your Rights
You may request access, correction or deletion of your personal data, or unsubscribe from marketing messages via “Contact Us”.
7. Policy Updates
We may update this policy periodically. Updates will be posted on the website without individual notification.
By using our services, you agree to this Privacy Policy in full.